The social web « BBH Labs
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Posts Tagged ‘The social web’

  • The Power And Perils Of Participation

    18th September 10

    Posted by Mel Exon

    Posted in interactive, social media

    This post was originally written for the Likeminds blog. More about them here, and check out their Creativity and Curation event down in Exeter, UK, 28/29th October.

    Ulysses & The Sirens by Herbert Draper

    Don’t get me wrong. We’ve argued long and hard here in favour of brands embracing new behaviours if they’re to drive real cultural and commercial impact. To invite participation; to get out there and allow their customers in. And in terms of audience appetite for this, we’ve even gone as far as to question whether Jakob Nielsen’s 90:9:1 rule – that states the vast majority of visitors to any website are only there to lurk – will hold water for much longer in this post last year.

    We’re going to continue arguing the case for new behaviour, not against. Nonetheless, there have been a couple of instances that have given us pause for thought recently. Read full post