Posts Tagged ‘SxSW’
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Dreams from the land of Geektopia
23rd March 12
Posted in sxsw
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How I went to Austin expecting to learn about browsers and came back wanting to change the world.
Author: Agathe Guerrier, Strategy Director, BBH & BBH Labs
I went to SXSW for the first time this year, with the firm intention to learn about UX, data visualization trends, and new, exciting browser features. As I landed in Austin, I couldn’t wait to find out more about the native vs. web-based apps debate.
In reality, although clearly there WAS a lot of talk of browsers and coding languages and apps, I found myself confronted with a much more fundamental subject: that of meaning and purpose. More than acquire new knowledge, I was filled with new enthusiasm (and a little bit of concern) about the task that lies at hand – basically, redefining the rules of our economic, political and societal framework. Rethinking the world. Yup. Something that we need (the creative and tech community) need to take part in for two reasons: because the last 10 years have demonstrated the need for a new paradigm, and because the growing importance of technology in our world, means it now intersects significantly with world views, beliefs, and ethics.
Take the “Skynet vs. Mad Max: Battle for the Future” dual session (by our very own Mel and Jeremy). It drew a parallel between the small, apparently benign technology choices we make today as consumers, and the future of the human species. Who imagined that buying an iPhone represented a leap towards a world where individual identity would be reduced to one login, one identity, one self, the scary simplicity of this system ultimately leading to totalitarianism? It’s removed, but not far-fetched.
Tim O’Reilly, in his fantastic “Create More Value than you Capture” discussion with Andrew Mcafee, made a powerful case for embedding social good and genuine value(s) in all businesses. He pointed to a brilliantly obvious truth: it’s enthusiasm and passion that fuel creativity, not greed. For the sake of the social equilibrium that it depends upon, the objective of a business can not simply be profit, it has to create value for society at large, as well as for itself.
Ben Silbermann (CEO and co-founder of Pinterest) took part in a Q&A session with Christopher Dixon and kept surprising us with disarmingly candid answers to “hard-nosed” questions. When asked what product feature he was most excited about developing, he answered it was his team, because “your team should be the most interesting product you’re building”. A few minutes later, brushing away a question about whether he was concerned by the various attempts to copy or rip off Pinterest, he explained that their effort went into improving the product and making it the best it could be, not preventing others to imitate it. In his eyes, success comes from putting all your efforts into making your product and experience brilliant, and if others copy you, it probably means you’ve got it right.
And finally, against a backdrop of high risk, economic worries and general breakdown, I was surprised at how optimistically confused Bruce Sterling’s Ultimate talk left us all. He forecasted a move away from the chaotic “internet” and towards vertical stacks or platforms like Google, Amazon, or Facebook (more organized, less messy – an echo to the Skynet vs. Mad Max talk and its crowd-sourced prediction of Skynet’s victory)… but also the ulterior demise of stacks.
He didn’t say what they would be replaced with, but this legendary cynic seemed pretty optimistic about the ability of the interactive community to make sense of the “augmented, ubiquitous, post-stack future”.
In building this uncertain “new world”, we might find inspiration in community-based, generous value creation models like Kickstarter, Airbnb, or Task Rabbit (which were unanimously praised as the most inspirational things to have happened in the last 5 years).
But there is still a lot of work at hand, especially for our industry, in translating the inspiration from Geektopia into actionable ethics for the world of brands…
In the spirit of starting small, here are three things I’m going to start or do more of:
- 1. Get rid of any obsession with single-mindedness, and make sure to respect people’s intelligence by recognizing that “There is not one You”, as Christopher Poole pointed out
- 2. Broaden the definition of “Business objective” to entail the creation of value and values for consumers and society at large, not just profit for the company
- 3. Behave more generously everyday, by building great teams and empowering them to create and make even greater things
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Homeless Hotspots: Clarifying inaccuracies of payments & participants.
15th March 12
Posted in sxsw
Amidst all the passionate comment and debate about Homeless Hotspots, there’s also been some inaccurate information flying around – especially about payment of the participants in this program. Since this is such an important and sensitive issue, we want to be 100% clear on the facts.
How much were Homeless Hotspots participants paid?
This was NOT a daily amount of just $20 as has sometimes been reported.Based on expert recommendations from our partner Front Steps, it was agreed at the outset that all participants in the Homeless Hotspots program would be guaranteed a minimum payment of $50 per day for a maximum of 5-6 hours’ work, an amount that exceeds Texas minimum wage. In addition, every single dollar donated to the program also goes to the participants, and supporters can continue to donate at homelesshotspots.org. The participants were paid a $20 cash stipend upfront for each day worked during the four-day program, but this was not their total pay. We haven’t yet calculated the totals as donations continue to come in, but we do know it will work out to be significantly more than $50 per day for each participant.
Did the program end early?
No, Homeless Hotspots was always intended to be a short pilot program that would run throughout the weekend of the SXSW Interactive Festival, beginning Friday, March 9 and ending on Monday, March 12. Even as heated debate built on Sunday night, it was the homeless volunteers themselves — with support from our partners at Front Steps — who insisted on seeing it through to the last day as an opportunity to set the record straight and share their personal perspectives on the program. As they took their passion and commitment to the streets, we were deeply inspired to see the program through its entirety, as planned.Are there future plans for Homeless Hotspot? Will it be in other cities?
Not yet. We’ve been listening carefully to the widespread response to Homeless Hotspots, and taking this into consideration as we discuss the next phase of this program and what that could be. We have been approached by multiple, respected homeless advocacy groups that are looking to partner and discuss potential plans.We remain committed to supporting this global issue and will continue applying creativity and innovation to potential solutions. There will be future BBH work and initiatives in this area, but we do not yet know precisely the nature or location of these, or with whom we will be partnering
How do the homeless participants and homeless advocates feel about this program?
We’re pleased that a passionate debate has ensued regarding the program, as it’s bringing to light a number of key issues relating to how homeless populations can benefit from employment and entrepreneurial services. Most importantly, this debate helps ensure these individuals do not remain invisible and ignored. The topics debated include: the importance of creating opportunities for self-expression in homeless employment activities; the role of practicality and principles; the name and wording of the Homeless Hotspots program and t-shirts – as well as great discussion on what (and who) should define ‘empowerment’ for the people who need it most. What’s been interesting to see is the role stereotypes play across all of these issues, one of the underlying themes we hoped to bring to the surface.We also encourage everyone to read the perspectives of the homeless participants themselves:
Clarence:
http://www.facebook.com/frontsteps
Dusty:
http://www.marketplace.org/topics/tech/homeless-hotspots-ground-level
Jonathan:
http://www.good.is/post/the-critics-of-south-by-southwest-s-homeless-hotspots-haven-t-met-jonathan-hill/
The Wall Street Journal:
http://blogs.wsj.com/digits/2012/03/13/the-homeless-defend-becoming-hotspots/ -
SXSW 2012: What BBH is Planning & Why We Hope We’re Worth A Vote
17th August 11
Posted in awesomeness, sxsw
Although it seems insanely early every year, it’s time to start voting for panels at SxSW. Instead of spamming our professional and personal feeds with requests for support, we’re continuing a tradition we began last year of consolidating all of our potential panels into a single post.
So, if any of the below seems mildly interesting, we’d greatly appreciate a vote. All of the summaries below click-thru to the appropriate panel picker page at sxsw.com. Regardless, we’re quite excited to attend to hear what others have to say. We value the experience every year, and as always we digest everything with the benefit of context you all as the loyal Labs community provide us.
Skynet vs. Mad Max: Battle for the Future
In this session, our own Mel Exon (@melex) and Google’s Tom Uglow (@tomux) will discuss two possible futures of the web:
- A highly controlled algorithm-driven web where people and brands are matched perfectly via formula and AI, in a spam-free nirvana.
- An ongoing battle of people and brands seeking to be discovered, creating an open web with neutral techn partners and real-world spaces where tech doesn’t penetrate.
Find out more, vote and add your support here.
Chief Innovation Officers Defend Their Titles
The topic of this panel was born of conversation frequently discussed on our blog in 2011: do agencies really need someone to run innovation? In this session four innovation leaders, including our Saneel Radia (@saneel) and Labs founder (now client at Google Creative Lab) Ben Malbon (@malbonnington), will answer hard questions about the value of such a role, what it actually entails, and what makes a good candidate to play the part. The panel also includes Edward Boches of Mullen (@edwardboches), Dave Armano of Edelman (@armano) and David Erixon (@dexodexo), founder of Hyper Island.
Find out more, vote and add your support here.
The South By Shark Tank: Pitch Your Big Idea
This panel features Neil Munn, Global Head of BBH Zag, along with other ad industry investment professionals. In this session, the audience is invited to present their elevator pitches and receive high-level advice on how to prime the proposals for investment. Press coverage for the most attractive investments is built in via our friends at PSFK (@psfk).
Find out more, vote and add your support here.
BBH planner Tim Jones (@timjonestweet) will outline “gaming brands,” an approach to brand strategy built on gaming principles. This approach represents a fundamental shift from building brands as message transmission devices, to building brands as behaviour change systems. This talk will feature new material built on content Tim previously covered in his TEDx talk of the same name.
Find out more, vote and add your support here.
Your Story Sucks! Saving Story in the Digital Age
In this session, three BBH storytellers (including @jamescmitchell, @writingstudio, and @depechetoad) from different backgrounds share the results of in-field storywriting experiments from standup to novel-writing to radio plays to alternate reality games. They’ve tried it all, and are going to try and explain what works. This is not a panel – think of it as a three-man show. This is a theoretical session, with practical homework.
Find out more, vote and add your support here.
My Mom Plays That: How Women Game-Change Gaming
As women play casual games in ever-increasing numbers, this session will examine what this means for the development of casual and traditional games. It will specifically look at how the psychology of women influences the psychology of game developers. The purpose of this presentation by BBH social media manager Claire Coady (@claire_coady) is to examine how women are influencing the seismic shifts underway across the gaming landscape.
Find out more, vote and add your support here.
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The Last of the Launch and Leave ‘Ems at SXSW: panel presentation
19th March 11
Posted in interactive, sxsw

Image courtesy of Made by Many
In Austin on Monday I was on a panel named in apt, Southwestern fashion “The Last of the Launch and Leave ‘Ems”, hosted by Made by Many’s Anjali Ramachandran, with Conrad Lisco from RGA New York and Peter Parkes from Skype.
Our task was to dig into “the ongoing shift in advertising and marketing from one-way campaigns to more valuable and meaningful communities and platforms.. and examine what that means for agencies and clients”. Check out Anjali’s post here or the #mxmlaunch stream on Twitter which rather excellently negates any need for a post-panel blog… such is the quality of the commentary.
With that in mind, this post is just to share, as promised, some super simple slides I talked around during the course of the panel.. And, much more importantly, to thank my co-panelists Peter, Conrad and Anjali and in particular everyone who came to see, question, support and generally contribute to a feisty debate. We had fun.
See y’all next year.
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Keep Austin Weird
1st March 11
So in 10 days we’ll be relocating the BBH Labs experience to Austin, Tx for the annual geek jamboree that is the South by SouthWest Interactive festival. I last attended three years ago, when I was an earnest book publisher and before advertising folk had descended in force and totally harshed the vibe, man.
This year I’m really looking forward to meeting lots of likeminds and seeing where, if anywhere, the paradigm has shifted and intend to follow @katylindemann‘s guidance of not going to see anything I already know anything about already, which makes for a pretty packed itinerary.
Given that the web based scheduler is, imho, ‘not very fun to use’ it might be that twitter or sitby.us prove to be more useful discovery tools for the good stuff, providing of course that wifi and/or 3G are in operation. We’ve hacked together a rough list (with agile development and rapid iterations built in!) using the web interface, the recently launched official app, an old fashioned contacts book (yes, friends and family are represented at SXSW) and have uploaded it to sitby.us where you can find it here.
Ping us if we’ve missed anything vital, if you want to hang out and, most importantly, to let me know where I should go for breakfast tacos now that Las Manitas has closed down!
See you there.
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What We’re Planning at SXSW, 2011, & Why We Hope We’re Worth Your Vote
16th August 10
Posted in awesomeness, interactive
Anyone who knows us well will already know we’re big fans of SXSW. As conferences go, it’s a glorious, greasy, gratifyingly mad brain melt of great speakers and great company all located in the strangest city ever to find itself in Texas.
Next year, we’d like to go back and do a little more than take copious notes during the day & earn our Super Swarm badges at the parties. So, here is a short outline giving you a quick rundown of the panels we’re hoping to be a part of. Many of them are around the same broad theme of agency re-engineering; we’re unapologetic about that, it’s what we’re especially interested in. Anyway, you know the gig, we won’t be doing ANY of these things without your votes and comments to help us on our way. So, this is also a huge advance thank you. We’re planning a party too, so hope to see you there over a beer and thank you in person (more on this nearer the time). In fact, you can come to that even if you don’t vote for us, but just pretend you did . . .
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The Joy of SXSW
26th March 10
Posted in awesomeness, interactive
This post is adapted from an article written for Campaign magazine (25.03.10), available online at campaignlive.co.uk next week.

SXSW banners outside Austin's conference centre (image by Ben Shaw)
South by Southwest, or SXSW as it likes to be referred to, has celebrated emerging film and music for over two decades, but 2010 was the year the Interactive component of the conference shifted up a gear and gained critical mass. Last week around 15,000 people descended on the city of Austin in Texas for 5 days of neck-deep immersion in progressive digital culture.
Despite its mind-blowing scale, a few key themes emerged for us from SXSWi’s smorgasbord of panels and presentations. Read full post




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