Google #Firestarters 3: Building A New Agency OS

For the third event in the Google #Firestarters series its curator extraordinaire, Neil Perkin, chose to tackle the issues of “legacy structures, processes and thinking” head-on with the question: “what might the operating system for the agency of the future look like?“. It’s a hairy, humbling monster of a question, not least because talk of new agency structures and ways...