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Posts Tagged ‘conference’

  • High-Performance Creativity: A new framework for Creative Businesses

    28th May 14

    Posted by Agathe Guerrier

    Posted in creativity, performance



    A few weeks ago, I was in sunny (but chilly) Aarhus to speak at the SPOT interactive conference.

    There are a couple things you need to know about Aarhus:

    1. It’s the second biggest city in Denmark after the capital, Copenhagen;

    2. The airport is 45km away from the town centre and a taxi will cost you £70, so take the shuttle bus, especially if you’re travelling on the Labs budget.

    I was there to talk about BBH’s answer to the challenges and opportunities that creative businesses face today. The tensions between creativity and commerce, and the question of the monetization of creative outputs in the digital economy, had been recurrent throughout the day, since SPOT started out as a music conference, and a lot of the participants (including RECHO app developers, who launched their app at the conference) were connected to the music business, which has obviously had to spend the last two decades revolutionizing its value model.

    Have a flick through the presentation if you fancy. Or read the ten points below for the gist of the keynote.

    1. BBH was founded on the belief that growth needs space, and space needs difference, and creativity is the best tool at creating difference. Far from seeing creativity and commerce as opposites, we have a fundamental faith in the ability of brilliant creativity to deliver business results.

    2. Conveniently, the IPA has actually proven through correlating Gunn report awards (a good proxy for quality of creativity) with ROI data, that creativity multiplies the effect of marketing investment by a number included between 7 (historically) and 12 (more recently).

    3. Increasing connectedness of users, platforms, objects, channels, brands, devices, life, and generally everything, means that creativity needs to adapt both its inputs and outputs in order to continue to deliver commercial success.

    4. We call this new type of creativity, High Performance Creativity.

    5. High Performance Creativity is:

    -       Rooted both in genuine user and business insight;

    -       Fuelled by real time, real world data;

    -       Connecting all of a brand or property’s touch points into a consistent ecosystem that it itself connected to culture, to deliver at scale.

    6. High Performance Creativity generates a new breed of creative ideas. Here are four examples.

    7. Data-led ideas:

    The New York Times reported that Netflix, which has 27 million subscribers in the US, found the idea for their version in House of Cards by running the numbers. The combination of the high popularity and engagement rates of David Fincher films, Kevin Spacey films, and the British version of “House of Cards” suggested that commissioning the series would be a very good bet on original programming.

    In the BBH world, a team led by Creative Technologists has recently created a digital Audi billboard in Waterloo station which runs on real-time, station-related data. Check out the video inserted in the slide.

    8. Network ideas: Sometimes the best strategy to triumph is to partner with the obvious competition. When your customers don’t care about what you make any more, think of what they do care about, and go befriend it.

    A good (and befittingly, Danish) example of this is part of the spectacular Lego recovery story. Upon realizing that kids were more interested in blockbuster film and video games than they were in small stackable bricks, they initiated a whole new collection of franchises, and in one swift move turned themselves into a successful cross-platform entertainment brand, driving growth through innovation in gaming and film partnerships such as Harry Potter and Dark Knight. More recently, this strategy has taken the form of a long-term partnership with the Cartoon Network.

    Working with our friends at Refuge, we were faced with the issue that domestic violence is an issue young women don’t want to talk about. So we found a way into their conversations by associating ourselves with a property they did want to talk about (make up and beauty) through celebrity blogger Lauren Luke.

    9. Shoppable ideas: The idea that the various steps alongside the consumer journey from awareness to purchase are separate in time and mindset is eroding in the digital age, since all phases are increasingly connected. In the new world, those steps have become layers of a single ecosystem.

    Founder Nicola Massenet describes Net A Porter as a fashion magazine that sells, rather than an ecommerce property. Quality creative content delivered by top fashion journalists and photographers, one click away from purchase: that’s inspiration and conversion wrapped into one. A winning strategy that has gone full circle this year with the launch of Porter Magazine.

    At BBH, we have recently created a product for British Airways which similarly combines inspiration and delight through content, with optimized e-commerce. Picture Your Holiday is an intuitive holiday planning tool which allows for both dreaming up and buying your next trip away.

    10. Triple Win Ideas: A lot of success stories in the world of digital products and services, come from unlocking a group of users or a type of use for the product, that wasn’t part of the original plan. So it’s always worth asking yourself who else your idea could be a win for.

    Dog-sharing services such as Tailster put dog owners in need of a sitter, with dog lovers who don’t have their own pet. Dog owners get a cheaper rate on a dog walker or sitter, and dog lovers get an hour with a dog.

    BBH Zag recently partnered with OMG Plc to create the world’s first intelligent, wearable camera.

    The partner company had created a medical product designed to help those with memory loss. We set out to help them create a mass consumer product with cutting edge tech credentials. Positioned as a life streaming and social photography tool, Autographer launched in the spring.

     

    More to come shortly on High Performance Creativity; in the meantime let us know what you think.

    Thanks go to Mette Marcussen from Shareplay  for inviting me, Paul Tyler from Handling Ideas for moderating the day, as well as all the other speakers for their inspiring points of view.

  • SXSW 2012: What BBH is Planning & Why We Hope We’re Worth A Vote

    17th August 11

    Posted by Saneel Radia

    Posted in awesomeness, sxsw

    Photo by @saneel via @instagram, SxSW 2011

    Although it seems insanely early every year, it’s time to start voting for panels at SxSW. Instead of spamming our professional and personal feeds with requests for support, we’re continuing a tradition we began last year of consolidating all of our potential panels into a single post.

    So, if any of the below seems mildly interesting, we’d greatly appreciate a vote. All of the summaries below click-thru to the appropriate panel picker page at sxsw.com. Regardless, we’re quite excited to attend to hear what others have to say. We value the experience every year, and as always we digest everything with the benefit of context you all as the loyal Labs community provide us.

    Skynet vs. Mad Max: Battle for the Future

    In this session, our own Mel Exon (@melex) and Google’s Tom Uglow (@tomux) will discuss two possible futures of the web:

    1. A highly controlled algorithm-driven web where people and brands are matched perfectly via formula and AI, in a spam-free nirvana.
    2. An ongoing battle of people and brands seeking to be discovered, creating an open web with neutral techn partners and real-world spaces where tech doesn’t penetrate.

    Find out more, vote and add your support here.


    Chief Innovation Officers Defend Their Titles

    The topic of this panel was born of conversation frequently discussed on our blog in 2011: do agencies really need someone to run innovation? In this session four innovation leaders, including our Saneel Radia (@saneel) and Labs founder (now client at Google Creative Lab) Ben Malbon (@malbonnington), will answer hard questions about the value of such a role, what it actually entails, and what makes a good candidate to play the part. The panel also includes Edward Boches of Mullen (@edwardboches), Dave Armano of Edelman (@armano) and David Erixon (@dexodexo), founder of Hyper Island.

    Find out more, vote and add your support here.


    The South By Shark Tank: Pitch Your Big Idea

    This panel features Neil Munn, Global Head of BBH Zag, along with other ad industry investment professionals. In this session, the audience is invited to present their elevator pitches and receive high-level advice on how to prime the proposals for investment. Press coverage for the most attractive investments is built in via our friends at PSFK (@psfk).

    Find out more, vote and add your support here.


    Game My Brand

    BBH planner Tim Jones (@timjonestweet) will outline “gaming brands,” an approach to brand strategy built on gaming principles. This approach represents a fundamental shift from building brands as message transmission devices, to building brands as behaviour change systems. This talk will feature new material built on content Tim previously covered in his TEDx talk of the same name.

    Find out more, vote and add your support here.


    Your Story Sucks! Saving Story in the Digital Age

    In this session, three BBH storytellers (including @jamescmitchell, @writingstudio, and @depechetoad) from different backgrounds share the results of in-field storywriting experiments from standup to novel-writing to radio plays to alternate reality games. They’ve tried it all, and are going to try and explain what works. This is not a panel – think of it as a three-man show. This is a theoretical session, with practical homework.

    Find out more, vote and add your support here.


    My Mom Plays That: How Women Game-Change Gaming

    As women play casual games in ever-increasing numbers, this session will examine what this means for the development of casual and traditional games. It will specifically look at how the psychology of women influences the psychology of game developers. The purpose of this presentation by BBH social media manager Claire Coady (@claire_coady) is to examine how women are influencing the seismic shifts underway across the gaming landscape.

    Find out more, vote and add your support here.