Posts Tagged ‘bbhlabs’
10th March 14
Posted in Experiments
We’ve closed the garage door on our first experiment of 2014 over at thinky.do and there’s a post about what we learnt about bitcoin from our Open Wallet Experiment there. A few weeks ago we went public about our rebooted approach to experimentation, so what have we learnt about learning one month on?
First off, constraints are both good and bad, or, more accurately, helpful and limiting. We set ourselves the goal of thinking up and launching an experiment, in public, in a 4 week period. And, Yay us, we got it out of the door. Just. We might have had a better conceived, better executed experiment if we’d given ourselves more time, but we might also still be in idea generation phase, filling up whiteboards with hypotheticals and possibilities instead of results and learnings. We did it, it’s done, onto the next doing.
Second, the subject of the experiment. The extended Labs team were absolutely certain that Bitcoin was the right subject for our first foray. Everyone was talking about it, none of us understood it properly, this was our chance to learn. And learn we did. We now know how to buy it, look after it and spend it. We’ve also learnt that bitcoin is a hard thing to think about and a difficult tool to use for experimental purposes. Getting to grips with bitcoin took time and the technical restraints meant several ‘pivots’ before the Open Wallet Experiment got out there. And while we’re not bitcoin billionaires, we’re in a better position to talk to clients about the benefits and drawbacks of cryptocurrencies than we were in January.
And lastly, how we work. We couldn’t have done anything without help from a number of people. Colleagues in BBH, partners outside (particular thanks to the guys at MediaMonks for talking us through bitcoin practicalities), people who emailed and commented on the blog and our G+ page, all helped tremendously.
And so, on to Experiment No2. Trying to remember what we’ve learnt already, and not forget that each month we’re starting over, all over again.
7th February 14
Posted in robotify.me
Tyrell: Would you … like to be upgraded?
Batty: I had in mind something a little more radical.
Tyrell: What … what seems to be the problem?
Blade Runner, 1982
Robotify.me – what we did, what we learned and what we’re doing now
In December 2012 we launched robotify.me, an experiment to test our hypothesis that seeing social media behaviour visualized could actually influence and change those behaviours. Perhaps, we asked ourselves, data visualisation might reveal surprising nuances of social media behaviour which might otherwise be overlooked?
How would it feel to compare activity – likes, links, retweets, checkins, photos – with the rest of the group’s data? Would the transparency of the visualisation cause any changes in social behaviour? Would inveterate retweeters be shamed into posting more original content? Could we encourage more checking in, more posting of photographs, more liking by visualising the effect that it had on the robot?
Robotify.me was also another opportunity to learn and experiment with process. Could we create a service rather than a campaign? Could we work fast and lean and create a mvp? Could we create a product without a brief, without a client?
A little over a year on, the answers to some of these questions are in. The first thing to say is thanks. Thanks to the team who worked so hard (and gave their time so generously) on robotify.me and thanks to everyone who took part in this project. Thousands of you created robots and we loved seeing the project come to life, reading the tweets, hearing your thoughts and feedback on this thing we’d made.
Much of what we learned is displayed in the infographics accompanying this post and some of our early learnings were incorporated into changes we made live on the robotify site in the early go-live days and weeks. Perhaps our major learning was to do with storytelling – if we wanted people to learn a little about themselves we should, perhaps, have shown more, and told more explicitly. Knowing when to intrigue and when to explain is something we will take with us in the future.
We also learned that when you have a team with demanding day jobs it’s impossible to schedule daily scrums and the focus and scheduling required for an iterative workflow are not easily applied to side projects. When we plan future Labs experiments (and more on that very, very soon) we’ll definitely be thinking about the sorts of projects that lend themselves to a leaner approach. Stretch is good, but restraints will help define scope from the very beginning.
So, we’re going to be pulling down the shutters on this particular garage and disassembling the robotifier, cleaning down the work surfaces and wiping down the whiteboard in preparation for a new swathe of Labs experiments, robotify learnings fresh in our minds. We’ll be keeping the service up in it’s current form for another month, so you can still create a new robot, revisit your robot mirror-self or download and print out your robots for your digital files.
Finally, thanks again for supporting our Robotify.me experiment.
Bleep. And out.
11th March 13
Posted in Start ups
Author: Saneel Radia, Founder Finch15
When Ben and Mel set up BBH Labs long before I was ever given the keys here in NYC, one of its core ambitions was to birth new offerings. Well, I’m lucky to say this certainly panned out, which is exactly why I had to say goodbye.
One thing that became clear after years of conversations with clients about innovation was that many big, mature brands look upon startups with joy (and a touch of envy) as they see the culture of innovation with which they are imbued. At the same time, there are plenty of very big companies innovating at a speed and scale that no startup could ever comprehend (P&G and AmEx are two companies I find myself applauding all the time, even if the awe isn’t mutual). That’s because web innovation and product innovation are not the same thing – unless your core product is on the web. For companies that primarily create analog products, this innovation landscape can seem like a foreign land with a different language and odd custom
At the same time, more and more of these big companies are talking about their marketing outputs as assets. Thus an idea was born. These assets could provide real commercial value if they were used to create a competitive advantage in the digital space. If a brand has strong brand equity, distribution, consumer data and other “brand assets” that can help create digital businesses, that’s a well-lit path to product innovation. We created Finch15 to identify this path and guide clients down it.
In a nutshell, Finch15 creates revenue-generating digital businesses for brands. We identify market opportunities, quantify their value and determine the best way a brand can stretch profitably into that space using those precious assets. It’s a form of lateral innovation. The client stays true to their business and brand, but we help move them into a new, digital category. We mitigate the risk of this effort by ensuring whatever we do is good for the brand. So, if things don’t pan out, they have a self-funded marketing effort. If they do, they have a completely new source of revenue in what is likely a fast-growth market.
We certainly aren’t the first to pursue this, and hope we aren’t the last. In our effort, we aspired to create a unique mix of marketing, investment banking and tech talent that gives us a chance to create innovative, successful businesses for our clients. Yes, we do have clients. And no, we aren’t telling yet (you’ll see them when the businesses launch).
It’s exciting to found a company birthed at BBH Labs and incubated at VivaKi. VivaKi’s network of tech, media and strategy talent is a huge resource for a small startup. We couldn’t be more excited. I’m especially honored they’re letting me serve the concurrent role of EVP, Product Innovation for them. I get to work with VivaKi clients across the globe and actually talk to those very innovative companies accomplishing things at a scale few others can imagine.
Wish us luck. Or just “ooo” and “ahhh” at the dynamic logo Tim, Victor, Lasse and other BBH Labs members created here.
18th March 11
Posted in sxsw
I’ll admit to being a little bit cynical (or ungracious, depending on how you want to look at it) at the prospect of SXSWi 2011. I’d been a couple of times before and, at my age, things are never as good as they used to be. But despite the poor quality of many of the panel sessions (too much reading, not enough arguing!), the corporate branding of most of downtown Austin and the overcrowding (attendance up 36% since last year) I came back from Texas feeling refreshed, inspired and engaged, for one simple reason;
SXSW reminded me how much I enjoy the company of geeks. Simply, for five days in spring Austin is the gathering point for geeks of all kind – app geeks, marketing geeks, book geeks, geolocation geeks, social media geeks – they’re all there, all involved and all itching to share their latest project, idea or thinking. Because, while there might be four group messaging apps and another four check-in services competing for attention everyone goes to ‘SouthBy’ because they are enthusiastic and because they want to participate in the new. SXSW is a live, real-time collaboration and all the better for it.
Personal highlights of five days in Austin include; plenty of instagram action; meeting ‘Cyborg Anthropologist’ Amber Case and learning about geoloqi; Bruce Sterling‘s angry State of the Union address, discovering some interfaces for geotemporal visualization and meeting my neighbour from Second Life in ‘meatspace’ for the first time since we met ‘inworld’ in 2007.
Plenty of other fine people have written up their own SXSW experiences; for a planning perspective @patsmc‘s take is here while @malbonster is on typically enthusiastic form here. Ogilvy generously sponsored the creation of visual notes of many of the sessions which can be downloaded from here and for a more flavourful impression of the SXSWi scene there is the obligatory Overheard at SXSWi tumblr.
So, if you like hanging out with geeks, Austin in March is the place to be (and it was great to meet so many good folk there). See you there in 2012.