Archive for October, 2011
28th October 11
Authors: Gabor Szalatnyai (Creative Technology) & James Mitchell (Strategy), BBH London & BBH Labs
Here at Labs, we make a lot of stuff for other people and brands, but, now and then, we like to build experiments – additional stuff we love so much, we take extra time and pull late nights to see it done. We do this because sometimes, we want to test a theory, because we want to test our capabilities, and because we want to make something cool.
But this role is about more than the build. We’ll work iteratively on this, so we’ll be testing and learning as we go. This means you’ll be working with the team to prototype, test, bend and break – modifying and bettering the experiment at every stage. We’ll expect you to have a major impact on the idea itself. You’ll have the freedom to implement any technical solution that solves the problem, to work with the entire team to make sure the thing doesn’t just happen, but happens better.
Why work with us? Because we hope you’ll agree the project is cool, the team is a diverse and interesting one, and the use of data is, as far as we know, something that’s never been tried before. And, at the end of it all, you’ll get to put your name against something very special.
To apply, please send a nice message (with your GitHub username and/or some work) to **email@example.com**, and we’ll have a chat about what we’re trying to build. If you have any more questions, drop them in the comments. Thanks!
25th October 11
Short answer: you bet. In fact, $300,000 is a downright steal for a t-shirt when you consider we’re sending every cent of the purchase to some very needy kids (via the U.S. fund for UNICEF) in the Horn of Africa.
For our latest effort, in a proud history of humanitarian efforts, BBH New York and UNICEF have teamed up with Threadless and NYC artist collective Christine and Justin Gignac to launch Good Shirts: a clothing line priced to help.
Each Good Shirt is sold at the exact cost of the aid item depicted on the front of the shirt. So, in the case of the cargo plane, the shirt is the exact price of a cargo plane to transport aid – $300,000. Don’t worry: not every gesture need be this grand, we’ve got shirts for every budget, starting at $18.57- the cost of three insecticide treated mosquito nets.
Many thanks go out to our distribution partners at Threadless who went above and beyond to make this project a reality. They rallied behind the idea like most good partners tend to do; even going so far as to alter their website’s back-end code to allow for our unique pricing structure (which in code land is a seriously big deal).
The landing page: www.threadless.com/UNICEF went live today. Please check it out and just maybe purchase a shirt to help the children in the Horn of Africa.
Oh, and for the art directors reading this, the pictures can be found here:
We are excited to launch this new product with the UNICEF U.S. Fund. This is one of many ideas that agencies around the world are doing (see the 50/50 project for other projects). Tell us which projects you are most excited about?
24th October 11
Posted in culture
We regularly fear living in an echo chamber (this is especially true for us because our blog serves as a feedback forum from regular participants, even if many of the inputs driving its content originate from industries unrelated to marketing). In fact, the foolish, mutual reassurance of ad folks is one of the most common criticisms of our industry. But recently a study came out that got me to reexamine the so-called echo chamber.
The report was authored by Sinan Aral (NYU, Stern School of Business) and Marshall Van Alstyne (Boston University, School of Management) and ran in the American Journal of Sociology. It can be downloaded here.
The historical thinking around how one gets new, diverse information via their networks has placed a tremendous amount of emphasis on “weak ties,” those people you don’t know very well and don’t speak to very often. The most often cited study in this work is by Mark Granovetter and was done in 1973, before the invention of the web and digital social networks. Letting an outdated study drive our thinking in this space is an issue, as it assumes technology is simply facilitating what was previously true about relationships, rather than evolving it.
What’s more modern and practical about Aral and Van Alstyne’s study is that it accounts for bandwidth. In a world of unprecedented connectivity and content generation, the format of information shared (say 140 characters of text) and the frequency with which it’s consumed have to be accounted for. It seems ridiculous this day and age to think the depth of my relationship with people is the determining factor of getting new information from them. Aral and Van Alstyne ask a more contemporary question than simply where new information comes from. They ask “where does one find the most novel information per unit time?” In other words, they’re accounting for bandwidth. You talk to closer ties more often and distant ties less often, a critical issue neglected in the previous thinking about the value of weak ties. Bandwidth is simply too important a factor to ignore in a world where contact across miles, economic classes, and belief systems is easier than ever—especially when said contact is frequently asynchronous.
Aral and Van Alstyne also discuss a point about strong ties I found interesting: those who know you well know what type of information is novel for you. That’s a filtering mechanism we know most readers of this blog employ regularly (just glance at how community members caveat and source what they share back to us as the managers of the blog).
This natural filtering is what’s really the heart of the matter because it addresses homophily (the idea that we surround ourselves with like-minded people, or more colloquially, “birds of a feather flock together”). People who think like us, seek out our blog. We do the same, following twitter accounts, listening to speakers, taking meetings with those we think are similar to us. Thus, the echo chamber, right? We all just tell each other what we want to hear, limiting our new thinking.
Wait a minute. As someone who has a core job responsibility of innovation (i.e., “the introduction of something new”—in this case to BBH), I should fear an echo chamber more than anyone. Instead, I’ve found this supposed echo chamber is inhabited by people that are my most efficient means of learning something new. When I find time to be in the stream, I’m inundated with novel information. That’s partially because I’m forced to filter people based on how frequently I expect to be engaged (“I want to hear anything she says, but she says so much I have to tune her out”—efficiency decisions relating to bandwidth). Simultaneously, the very people I choose to listen to are filtering for people like them (or should I say “us”?), wanting to avoid saying something they can only assume I know—otherwise I may just have to filter them.
It may be an echo chamber. But at its core is a virtuous circle.
21st October 11
Author: Adam Powers, Head of UX, BBH London
This week ex-Morgan Stanley research analyst, now at KPCB, Mary Meeker delivered her latest Internet Trends presentation. As always, Mary’s distillation of trends is always good value and genuine insights are peppered throughout.
For the time starved amongst you, here are some highlights:
• Though still with some ground to make up, it’s striking the number of Chinese and Russian internet companies popping into the global top 25.
• What’s more, between 2007 and 2010 China accumulated 246million new internet users – that is more than exist within the USA.
Mobilising the people:
• Mary notes that even in recessionary times breakthrough technology and services can breakout. One need only look at the extraordinary first weekend sales of Apple’s iPhone 4S to confirm this.
• 2010 QTR 4 saw more mobile devices (which includes Tablets) sold than PCs and signs that Smartphone sales outstripping feature phone sales in US/EU
• That said. still enormous unconverted user base with 835 million Smartphone users against 5.6 billion mobile device subscribers.
• Apple getting plenty of headlines right now, but it’s Android mobile devices with the remarkable quarter on quarter ramp up – jumping from 20million to 150million units shipped in between quarters 7 and 11 post-launch.
• Global mobile success story continues with app/ad revenue up by a factor of 17 between 2008 and 2011 to a figure of $12billion.
• Meeker calls out the latest trend in the evolution of human computer interaction being from text command lines to graphical user interfaces (GUI) to natural user interfaces. Yes, Steve gets a name check too.
Cash is no longer king?:
• E-commerce story continues to be one of growth through tough economic times but plenty of room to grow.
• Again the big story is growth in mobile commerce with ebay and PayPal doubling or more their gross mobile sales/payments since 2010.
• The uplift in mobile e-commerce activity has been of particularly benefit to local commerce through the plethora of location aware discount offer aggregators.
Power to the people:
• Meeker identifies overarching mega-trend as the empowerment of people via connected devices.
• She references the Twitter traffic patterns post Japanese earthquake, the fact that 200million Indian farmers currently receive government subsidy payments via mobile devices and 85% of global population are now covered by commercial wireless signals versus 80% being on electricity grid.
19th October 11
Posted in Events
Author: James Mitchell (@jamescmitchell), Strategist, BBH London & BBH Labs
In the main, Internet Week Europe is about making better use of the internet, from bringing out the amateur behaviourist in all of us to trying to master its very nuts and bolts. And BBH Labs has been no exception: last year, we got together with google for the binary bootcamp that was Coding For Dummies.
But while we should strive to do more with the net, it’s already done much for us to celebrate. The much-feted promise of connection that was heralded in 1990 has come true for us all, whether through Facebook, Twitter or a dodgy backroom BBS. And while it’s easy to talk about the macro impact cases, from Libya to London, the personal stories often remain just that: personal.
So as part of IWE’ 11, on Thursday 10th November, join us at BBH from 7 for TaleTorrent: a night of true stories about the internet. It’s a conference, a campfire, a confessional. Eight storytellers will take ten minutes to tell us something.
There are two ways to get involved. One: come along by grabbing a ticket on our Eventbrite page.
Two: we are still looking for a couple of people to tell their stories – it could be five minutes, it could be fifteen – in our little gathering. Funny, sad, uplifiting, anything you like. If you’d like to share with us, get in touch with me at firstname.lastname@example.org.