Archive for September, 2010
What do go-karts, used mannequins, indestructible soccer balls, flame-retardant garments, & a painted toilet stall have in common?
10th September 10
Author: Jeff Johnson, Creative, BBH New York (@fittedsweats)
Late in the spring, British Airways gave us a great brief for North America. Last year they held a contest where they gave out hundreds of free international flights (and shipping) to small business owners in the U.S. so that they could do business face-to-face rather than just via email, iChat, Skype and…fax. They hold the belief that face-to-face contact helps seal more deals rather than just staying put and hoping for the best—which in the current economy, we’re probably more likely to do. Stay the course. Take less risks. Tread water. Shutter the place. Etc.
We immediately told them we would use the entire budget to make a feature length-documentary about the death of the use of the fax machine in Sacramento-area small businesses between ’98-’08, while also weaving in our commentary on the dearth of new ideas in leather belt holsters for mobile devices.
They pushed back. Gently.
Actually, that last paragraph’s not true. BA were giving away more free flights this year, and thought last year’s winners—in telling their own unique success stories—would inspire other small business owners here to enter this year’s contest, and go see their clients and prospective clients face-to-face.
Meeting real people who’ve dreamt up their own business and are ambitious enough to make it a reality was the fun part. Working with a budget that didn’t allow us to send clients, directors, producers, account people and creatives back to far-flung locations to recreate face-to-face meetings was the challenge.
Tireless creatives Jessica Shriftman and Zac Sax teamed with director Chris Bren and Picture Farm out of Brooklyn, as well as photographer Todd Selby, and BBH editors Mark Block and Jonah Oskow to bring stories from a handful of the most compelling businesses to life. Throughout the summer, the group was fueled for the most part by Kombucha tea and it’s startling before-taste.
The films (and the chance to win) can be found at British Airways’ Face of Opportunity site, and, we hope, elsewhere.
10th September 10
Posted in awesomeness
This is fun. Albeit slightly pointless fun.
The latest in our recent series of brilliant non-digital awesomeness (see also the incredible projection show in Kharkov & Target’s spectacular light show at the Standard Hotel in NYC).
French-Swiss artist Guillaume Reymond created this stop-motion video showing Pac-Man being played at a movie theater in Switzerland last month. The project had 111 patient volunteers sit, shift, and change shirts over the course of more than four hours.
9th September 10
We’re lucky enough to be hosting a stop for Aaron Goldman’s virtual book tour, in support of his new release Everything I Know About Marketing I Learned From Google. Aaron has worked across many facets of search and media in his career, so we were intrigued to find out that everything he knows is a direct result of a BBH client. The book is comprised of “Googley lessons,” one of which he has promised to address in the video below. As a *special bonus* [or, to quote Aaron, a potential "train wreck" - Ed] to viewers, he’s agreed to free-style rap at the end of the video, a clause we’re considering adding into all guest post contracts. Enjoy.
8th September 10
Posted in Uncategorized
More kudos to the folks at Google’s Creative Lab for this short film.
And here’s a little more info on Instant, if Bob’s demo leaves you slightly confused. Apparently Google Instant will save 350 million hours of user time per year.
7th September 10
Author: Griffin Farley, Strategy Director, BBH New York
I have returned from the promise land, a place of myth and fable among ad agencies. We have many names for this place but I tend to call it… upstream.
It’s a question we as an industry often ask ourselves: “How can we get more upstream in our client’s business?” and this isn’t an uncommon theme here on the Labs blog (if you’re interested in reading some related material, check out Ben’s post So What Exactly Might Adaptive Brand Marketing Be? and Mel’s Marketing Mashup).
We’re just wrapping up a consulting project with a client where we had the opportunity to work more upstream than agencies typically work. We were asked to help a client develop an investor presentation that would allow them to raise funds to hire an ad agency. Before I get into that story I wanted to take a step back and share how agencies move upstream and what steps need to come first.
1. Moving from Execution to Strategy:
Having a dedicated strategic planning department is the first step. This isn’t as easy as it sounds for all agencies. Many agencies in smaller ad markets want to hire planners but struggle to find them. As an industry we have done a poor job training and cultivating young planners over the last 10 years, which I believe is the reason we have a shortage of Senior Planners in the States today.
The question inevitably comes up… Can we cross-train somebody to be our planner? I have worked with many strategic account managers and the biggest difference between an account manager and an account planner is the time planners get to think about strategy. It’s hard to be conceptual and strategic when your time is filled with other aspects of agency business like hounding the client to sign production estimates.
Being strategic by itself isn’t enough to hold your own as a planner. Schools like VCU and Miami Ad School help with this transition. They provide the fundamentals of research, moderation and creative inspiration. Some of the best cross-trained planners that I have met include Pam Scott who worked at Goodby years ago, and Laura Scobie who currently works at Fallon.
2. Moving from Strategy to R&D:
In the agency world we are told that meeting with the ad agency should be your clients best meeting of the week. However many brand managers might say meeting with the R&D folk makes the best meeting of the week. Some industries are more prone to employing brand managers that get excited about R&D than others. In my experience these categories include Toys, Consumer Package Goods, Casual Dining Restaurants and Technology to name a few.
Sometimes strategic and creative time is best spent thinking of new product or service innovations for clients. Ad agencies have developed amazing innovations for clients, and I think the best example of this is the Happy Meal for McDonalds. Just this week I heard CP+B is testing a new product for Kraft Mac and Cheese for the Grill.
3. Moving from R&D to Venture Capital:
Like I mentioned at the beginning, BBH Zag is helping a technology start-up develop an investor presentation. The goal of presentation is to raise a large sum of money that will allow them to hire an agency, be first to mass market and own this developing category.
Rarely do agencies get a chance to work this far upstream with a brand because the resource and time risk is too great. However, if agencies want to live in a world where ideas rule, there is no other place like venture capital. Understanding how to pitch an idea in 30 minutes or less, understanding what investors have to see and correctly size the marketplace for new market categories are unusual assignments for most agencies.
MIT has a program that teaches students how to pitch venture capitalists and if you do some searching on YouTube you’ll find videos that get students excited about the program like this one:
These are just a few thoughts. We don’t have all the solutions and would like to hear what you think: Do agencies belong upstream? Have we earned the right to be more than a vendor… to be a true client partner? Are we professional enough to make commercial recommendations? Do we demonstrate daily a habitual, deep-rooted interest in their business? Are there other ways for agencies to find themselves upstream?
7th September 10
Interesting short clip of Tom Peters talking about the importance of storytelling for brands. In fact, for Peters, storytelling isn’t just important, it can be more powerful than the brand itself.